The aim of this document is to guide policy dialogue (PD) facilitators and their teams (including the WHO country office and the evidence brief for policy team) in leading a PD process that will effectively and strategically input into policy-making. The document can be used for preparation for an individual or a team and for implementation and follow-up of a PD. It can serve as a “refresher” of PD-related concepts, tools and “things to do”, or it can be used as a handy reference in providing individual/group training.
The document provides checklists for the different preparatory steps of a PD, the implementation – the day – of the PD, as well as follow-up activities. Furthermore, the document outlines 13 case studies of challenges that PD facilitators have faced and successfully handled, lessons learned in facilitating PDs and a list of suggestions of how to become a good/better facilitator. All facilitation-related activities are outlined in detail to allow the best possible preparation for the facilitation itself, which is a key factor for a achieving a successful PD.
